VERINT SYSTEMS INC. VRNT Expands Customer Engagement Platform in 2023 with Qudini Appointment Scheduling
March 20, 2023
Trending News ☀️
Verint Systems ($NASDAQ:VRNT) Inc. (VRNT) has announced plans to expand its customer engagement capabilities with the addition of the Qudini Appointment Scheduling Platform in 2023. This new platform will allow VRNT to provide customers with an enhanced and seamless experience when making appointments or visiting a location. With this platform, customers can now easily book an appointment with a single click, as well as receive real-time confirmation of their appointment.
Additionally, staff can use the platform to manage their appointments, while customers can cancel or reschedule their appointments with ease. Moreover, VRNT will be able to provide more accurate data and insights on customer behavior and preferences thanks to the platform’s advanced analytics capabilities. This data and insights can then be used to improve customer service, increase customer satisfaction, and reduce operational costs. Overall, the utilization of the Qudini Appointment Scheduling Platform is expected to provide numerous benefits to VRNT and its customers. This platform will enable VRNT to improve customer engagement while also providing valuable insight and data into customer behavior.
Stock Price
The news coverage at the time of writing has been mostly positive. On Friday, Verint Systems‘ stock opened at $35.9 and closed at $35.4, representing a 1.8% drop from its previous closing price of $36.0. The company believes that this new addition to their platform will increase efficiency and streamline their customers’ engagement experiences.
The integration of Qudini’s appointment scheduling technology will enable Verint to offer customers a more comprehensive suite of services, allowing them to manage all of their customer engagement needs in one place. This expansion of their customer engagement platform is expected to lead to a more comprehensive customer experience and improved customer satisfaction. Live Quote…
About the Company
Income Snapshot
Below shows the total revenue, net income and net margin for Verint Systems. More…
| Total Revenues | Net Income | Net Margin |
| 900.17 | -23.47 | -0.5% |
Cash Flow Snapshot
Below shows the cash from operations, investing and financing for Verint Systems. More…
| Operations | Investing | Financing |
| 133.02 | -44.24 | -140.22 |
Balance Sheet Snapshot
Below shows the total assets, liabilities and book value per share for Verint Systems. More…
| Total Assets | Total Liabilities | Book Value Per Share |
| 2.17k | 899.99 | 19.28 |
Key Ratios Snapshot
Some of the financial key ratios for Verint Systems are shown below. More…
| 3Y Rev Growth | 3Y Operating Profit Growth | Operating Margin |
| -11.4% | -33.8% | 4.0% |
| FCF Margin | ROE | ROA |
| 11.4% | 1.8% | 1.0% |
Analysis
GoodWhale has conducted an analysis of VERINT SYSTEMS‘s wellbeing and the star chart shows that it is classified as an ‘elephant’, a type of company that is rich in assets after deducting off liabilities. This type of company may be attractive to conservative investors who are looking for steady returns and want to minimize risk. VERINT SYSTEMS is strong in profitability, but weak in asset, dividend, and growth. However, it does have a high health score of 8/10 even after taking into account its cashflows and debt. This indicates that it is capable of paying off its debt and funding future operations. For these reasons, it may appeal to investors who are looking for a reliable and stable investment. More…
Peers
Headquartered in Melville, New York, the company employs more than 10,000 people worldwide. Its competitors include SysGroup PLC, Coveo Solutions Inc, ECSC Group PLC.
– SysGroup PLC ($LSE:SYS)
PLC is a global provider of integrated communications and collaboration solutions, with a market cap of 10.13M as of 2022. PLC’s Return on Equity (ROE) is 2.07%. PLC’s products and services enable businesses and organizations to communicate and collaborate more effectively.
– Coveo Solutions Inc ($TSX:CVO)
Coveo is a company that provides search and analytics tools that help organizations make better decisions and drive better results. The company has a market cap of 549.37M as of 2022 and a ROE of 59.41%. Coveo’s products and services enable organizations to connect with their customers and employees in a more meaningful way, and to make better decisions that drive better results. The company’s mission is to help organizations reach their full potential by harnessing the power of information.
– ECSC Group PLC ($LSE:ECSC)
ESSC Group PLC is a leading provider of energy services and solutions. The company has a market cap of 2.4M and a ROE of 452.76%. ESSC Group PLC provides a full range of energy services and solutions to businesses and households across the UK. The company offers a wide range of services including energy procurement, energy management, renewable energy solutions, and carbon management.
Summary
Verint Systems Inc. (VRNT) has made a move to expand its customer engagement platform in 2023 with the acquisition of the Qudini appointment scheduling app. Initial market response has been positive, with news coverage largely reflecting this sentiment. The acquisition is expected to provide an integrated solution to VRNT’s customers, providing a variety of capabilities such as appointment scheduling, customer service, and marketing automation. The addition of Qudini could potentially provide an increase in revenue, as well as a cost-effective way to attract new customers.
In addition, the company is investing in product development and R&D, which could lead to further growth. Overall, investors should be encouraged by the potential upside of this expansion, and may consider taking a position in VRNT stock.
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