TTEC Holdings Welcomes Laura Butler as Chief People Officer

June 25, 2023

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TTEC ($NASDAQ:TTEC) Holdings, Inc. is a leader in the customer experience technology and services space for some of the most trusted brands in the world. On June 14th, 2023, they announced the appointment of Laura Butler to the role of Chief People Officer. Ms. Butler brings decades of executive-level leadership experience to the position. She is passionate about building a strong culture with a focus on talent development and retention. With her guidance and drive, TTEC will be able to continue to provide top tier customer service. The Chief People Officer role is vital to TTEC’s future success and growth.

Ms. Butler has an impressive track record of strategic leadership and will be able to identify potential opportunities for the company while managing and developing employees. With her expertise,TTEC can continue to remain one of the top providers of customer experience technology and services in the world. The addition of Laura Butler to the TTEC Holdings team marks a momentous occasion that is sure to create strong results. The company looks forward to her guiding the Board and helping to shape the future of TTEC.

Price History

On Wednesday, TTEC HOLDINGS welcomed Laura Butler as its new Chief People Officer. This announcement came as the company’s stock opened at $35.8, only to close at $34.1, down 4.4% from its last closing price of $35.7. As Chief People Officer, Laura Butler is responsible for overseeing and leading the company’s global human resources strategy and initiatives, in addition to supporting the company’s overall purpose to “elevate the customer experience”. TTEC HOLDINGS has made it clear that Laura Butler is the perfect candidate to drive the company’s human capital strategy and build a culture to support their mission of creating an exceptional customer experience. Prior to joining TTEC HOLDINGS, Laura Butler was Senior Vice President of Human Resources for CVS Health, where she managed a large team of HR professionals.

During her time with CVS Health, she was praised for her focus on employee development and engagement, creating an environment that empowered employees to reach their full potential. Overall, Laura Butler brings a wealth of knowledge and experience to the role of Chief People Officer. With her proven track record of success in delivering effective HR strategies and initiatives, TTEC HOLDINGS is confident that she will be able to support the company’s purpose and help them continue providing exceptional customer experience. Live Quote…

About the Company

  • Industry Classification
  • Key Executives
  • Ownership (Institutional/ Fund Holdings)
  • News Feed
  • Income Snapshot

    Below shows the total revenue, net income and net margin for Ttec Holdings. More…

    Total Revenues Net Income Net Margin
    2.49k 88.48 4.3%
  • Income Statement Reports (Yearly/ Quarterly/ LTM)
  • Income Supplement
  • Growth Performance
  • Cash Flow Snapshot

    Below shows the cash from operations, investing and financing for Ttec Holdings. More…

    Operations Investing Financing
    172.42 -223.16 49.24
  • Cash Flow Statement (Yearly/ Quarterly/ LTM)
  • Cash Flow Supplement
  • Balance Sheet Snapshot

    Below shows the total assets, liabilities and book value per share for Ttec Holdings. More…

    Total Assets Total Liabilities Book Value Per Share
    2.15k 1.52k 11.85
  • Balance Sheet (Yearly/ Quarterly)
  • Balance Sheet Supplement
  • Key Ratios Snapshot

    Some of the financial key ratios for Ttec Holdings are shown below. More…

    3Y Rev Growth 3Y Operating Profit Growth Operating Margin
    14.0% 11.4% 7.3%
    FCF Margin ROE ROA
    3.7% 20.3% 5.3%
  • Income Statement Ratios
  • Balance Sheet Ratios
  • Cash Flow Ratios
  • Valuation Ratios
  • Other Ratios
  • Other Supplementary Items
  • Analysis

    At GoodWhale, we have taken a close look at the fundamentals of TTEC HOLDINGS and concluded that it is a medium risk investment. By examining the financial health of the company, we have given it a risk rating of medium. This means that investors should take into account various factors before deciding to invest in the company. In our analysis of TTEC HOLDINGS, we detected two risk warnings in the balance sheet and cashflow statement. These warning signals should not be taken lightly, and investors should consider them before investing. To gain a better understanding of these warnings and the full financial picture of the company, we recommend registering on goodwhale.com. Our platform provides detailed information on every aspect of the company that investors need to know before making an investment decision. More…

  • Risk Rating Analysis
  • Star Chart Analysis
  • Valuation Analysis




  • Peers

    The company offers a suite of digital customer engagement technologies and services that enable clients to manage customer interactions across multiple channels. TTEC’s competitors include Nagarro SE, Banxa Holdings Inc, and I&I Group PCL.

    – Nagarro SE ($OTCPK:NGRRF)

    Nagarro SE is a global provider of digital transformation solutions. The company has a market cap of 1.3B as of 2022 and a ROE of 37.18%. Nagarro helps companies transform their businesses by providing end-to-end digital solutions. The company has a strong focus on delivering customer value and has a proven track record of helping companies achieve their business goals. Nagarro is a trusted partner for some of the world’s leading companies and has a global team of over 4,000 experts.

    – Banxa Holdings Inc ($TSXV:BNXA)

    Banxa Holdings Inc is a Canadian company that provides online payment solutions for businesses. Its services include online invoicing, credit card processing, and merchant account management. The company has a market capitalization of 49.19 million as of 2022 and a return on equity of -46.42%. Despite its negative equity, Banxa Holdings Inc is a valuable company due to its ability to provide businesses with secure and efficient payment solutions. The company’s products and services are in high demand, and its client base is growing. Banxa Holdings Inc is a company to watch in the coming years.

    – I&I Group PCL ($SET:IIG)

    PCL is a leading investment company in Thailand with a market cap of 4.03B as of 2022. It has a strong focus on ROE with a return of 13.91%. The company has a diversified portfolio including real estate, hospitality, and healthcare.

    Summary

    Investors should take note of TTEC Holding’s recent announcement of Laura Butler as the new Chief People Officer as it may influence the company’s stock price. Generally, changes in key personnel can have an adverse effect on stock prices, and this appears to have been the case for TTEC. On the day of the announcement, the company’s stock price dropped. Investors will want to watch TTEC’s market performance and news over the coming days and weeks to see how the market responds to the personnel change.

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