TTEC Holdings Reports Impressive Q2 Earnings, Surpassing Estimates by $0.32 and $34.42M in Revenue

May 4, 2023

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TTEC ($NASDAQ:TTEC) Holdings, Inc. (NASDAQ: TTEC) reported impressive second quarter earnings, surpassing estimates by $0.32 and $34.42M in revenue. The company reported Non-GAAP diluted earnings per share (EPS) of $0.78, which was higher than expected by $0.32. TTEC Holdings, Inc. is a publicly traded customer experience technology and services company that serves customers worldwide. The company works to design, implement, and operate solutions that help their clients connect with their customers through their globally integrated customer experience platform.

It provides a range of services, such as consulting and strategy, customer journey management, customer service and experience, technology solutions and analytics, and multi-channel engagement. The company operates in the United States, Canada, Latin America, Europe, Middle East and Africa, and Asia Pacific.

Earnings

Total revenue for the quarter was 658.28M USD, and net income was 22.35M USD. Compared to the previous year, there was a 7.5% increase in total revenue and a 22.3% decrease in net income. Over the past three years, TTEC HOLDINGS‘s total revenue has risen from 570.97M USD to 658.28M USD. These results bode well for the future of the company, as they indicate a strong and growing presence in the industry.

About the Company

  • Industry Classification
  • Key Executives
  • Ownership (Institutional/ Fund Holdings)
  • News Feed
  • Income Snapshot

    Below shows the total revenue, net income and net margin for Ttec Holdings. More…

    Total Revenues Net Income Net Margin
    2.44k 103.24 4.9%
  • Income Statement Reports (Yearly/ Quarterly/ LTM)
  • Income Supplement
  • Growth Performance
  • Cash Flow Snapshot

    Below shows the cash from operations, investing and financing for Ttec Holdings. More…

    Operations Investing Financing
    137.05 -226.2 89.04
  • Cash Flow Statement (Yearly/ Quarterly/ LTM)
  • Cash Flow Supplement
  • Balance Sheet Snapshot

    Below shows the total assets, liabilities and book value per share for Ttec Holdings. More…

    Total Assets Total Liabilities Book Value Per Share
    2.15k 1.52k 11.86
  • Balance Sheet (Yearly/ Quarterly)
  • Balance Sheet Supplement
  • Key Ratios Snapshot

    Some of the financial key ratios for Ttec Holdings are shown below. More…

    3Y Rev Growth 3Y Operating Profit Growth Operating Margin
    14.1% 13.3% 7.4%
    FCF Margin ROE ROA
    2.2% 21.1% 5.2%
  • Income Statement Ratios
  • Balance Sheet Ratios
  • Cash Flow Ratios
  • Valuation Ratios
  • Other Ratios
  • Other Supplementary Items
  • Price History

    The stock opened at $32.5 and closed at $32.5, down by only 0.1% from its last closing price of 32.5. The company is currently focused on further developing its products and services in order to increase future revenue streams, as well as expanding its client base. Investor confidence remains high in TTEC HOLDINGS despite the small dip in stock prices, as the market is optimistic about the company’s potential for growth. Live Quote…

    Analysis

    At GoodWhale, we conducted an analysis of TTEC HOLDINGS‘s wellbeing from a financial and business standpoint. Based on our Risk Rating, TTEC HOLDINGS is classified as a medium risk investment. We have detected two risk warnings in their balance sheet and cashflow statement, so if you are interested in learning more about what these are, please register with us. We use GoodWhale’s unique risk rating system to evaluate companies in terms of their sustainability, stability and future potential. After careful evaluation, we concluded that TTEC HOLDINGS stands as a medium risk investment. While not considered high risk, it is still important to stay aware of the potential risks associated with this type of investment. Our team performs detailed analysis of all available financial statements and other data to provide investors with accurate and up-to-date assessments. As part of this process, we identified two risk warnings in TTEC HOLDINGS’ balance sheet and cashflow statement. For more information on these warnings, please register with us to view the details. At GoodWhale, we strive to provide investors with the necessary information to make informed decisions about their investments. By offering our risk rating system and detailed analysis of financial statements, we hope to equip investors with the information they need to succeed in the long-term. More…

  • Risk Rating Analysis
  • Star Chart Analysis
  • Valuation Analysis




  • Peers

    The company offers a suite of digital customer engagement technologies and services that enable clients to manage customer interactions across multiple channels. TTEC’s competitors include Nagarro SE, Banxa Holdings Inc, and I&I Group PCL.

    – Nagarro SE ($OTCPK:NGRRF)

    Nagarro SE is a global provider of digital transformation solutions. The company has a market cap of 1.3B as of 2022 and a ROE of 37.18%. Nagarro helps companies transform their businesses by providing end-to-end digital solutions. The company has a strong focus on delivering customer value and has a proven track record of helping companies achieve their business goals. Nagarro is a trusted partner for some of the world’s leading companies and has a global team of over 4,000 experts.

    – Banxa Holdings Inc ($TSXV:BNXA)

    Banxa Holdings Inc is a Canadian company that provides online payment solutions for businesses. Its services include online invoicing, credit card processing, and merchant account management. The company has a market capitalization of 49.19 million as of 2022 and a return on equity of -46.42%. Despite its negative equity, Banxa Holdings Inc is a valuable company due to its ability to provide businesses with secure and efficient payment solutions. The company’s products and services are in high demand, and its client base is growing. Banxa Holdings Inc is a company to watch in the coming years.

    – I&I Group PCL ($SET:IIG)

    PCL is a leading investment company in Thailand with a market cap of 4.03B as of 2022. It has a strong focus on ROE with a return of 13.91%. The company has a diversified portfolio including real estate, hospitality, and healthcare.

    Summary

    TTEC Holdings recently reported a better than expected Non-GAAP EPS of $0.78 and revenue of $633.29M, both beating analysts’ estimates by a considerable margin. This positive development has made TTEC Holdings an attractive investment option for those looking to gain exposure in the technology sector. Investors are encouraged by the significant increase in revenue and profit margins, as well as the stability of the company’s revenue stream in an ever-changing technology landscape.

    Analysts anticipate a continued growth trajectory in the near future, with a favorable outlook for long-term investments. Given these indicators, many investors view TTEC Holdings as an ideal opportunity to take advantage of the current market conditions.

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