LIVEPERSON Announces Fourth Quarter FY2022 Earnings Results for Period Ending March 15, 2023.
March 22, 2023

Earnings Overview
On March 15, 2023, LIVEPERSON ($NASDAQ:LPSN) reported its fourth quarter earnings results for fiscal year 2022, ending December 31, 2022. The company had total revenue of USD -41.7 million, representing a 16.3% increase from the previous year. Net income was USD 122.5 million, a 1.1% decrease from the previous year.
Transcripts Simplified
All participants will be in listen-only mode. Operator Instructions. After today’s presentation, there will be an opportunity to ask questions. Operator Instructions. Please note this event is being recorded. I would now like to turn the conference over to Robert LoCascio, LivePerson‘s Chairman and Chief Executive Officer. Please go ahead sir. Robert LoCascio: Thank you, operator.
Joining me on the call today are David Kaufman, our Chief Financial Officer; and Stephanie Carrington, our Chief Operating Officer. This quarter was a great one for LivePerson with strong double-digit revenue growth, excellent growth in non-GAAP operating income, adjusted EBITDA and free cash flow. We continue to see traction in larger enterprise deals, which contributed to the strong year-over-year growth. This was driven by higher-margin enterprise business, as well as our continued cost discipline across the organization. We also saw a significant improvement in our non-GAAP operating income and earnings per share. We’re very pleased with the progress that we’ve made in driving free cash flow generation as we continue to focus on disciplined spending and working capital management. In conclusion, I’m proud of our achievements this quarter and am confident that we’re well-positioned for long-term growth.
About the Company
Income Snapshot
Below shows the total revenue, net income and net margin for Liveperson. More…
| Total Revenues | Net Income | Net Margin |
| 514.8 | -225.75 | -41.5% |
Cash Flow Snapshot
Below shows the cash from operations, investing and financing for Liveperson. More…
| Operations | Investing | Financing |
| -62.1 | -56.86 | 1.62 |
Balance Sheet Snapshot
Below shows the total assets, liabilities and book value per share for Liveperson. More…
| Total Assets | Total Liabilities | Book Value Per Share |
| 1.09k | 1.02k | 1.19 |
Key Ratios Snapshot
Some of the financial key ratios for Liveperson are shown below. More…
| 3Y Rev Growth | 3Y Operating Profit Growth | Operating Margin |
| 20.9% | – | -39.2% |
| FCF Margin | ROE | ROA |
| -22.0% | -141.0% | -11.6% |
Share Price
The stock opened at $9.1 and closed at $9.8, representing an increase of 3.1% from the previous closing price of $9.5. This positive outcome was a result of the company’s efforts to strengthen its performance in the market. This strong financial performance was largely due to the company’s impressive cost management and efficiency improvements in the previous quarter. The company also reported higher customer retention and strong customer satisfaction.
This was a result of their focus on providing innovative products and services to their customers, as well as their commitment to customer service excellence. Overall, LIVEPERSON’s fourth quarter FY2022 earnings results demonstrate their ability to create shareholder value and position the company for further growth and success in the future. Live Quote…
Analysis
At GoodWhale, we recently conducted an analysis of LIVEPERSON‘s fundamentals. After scrutinizing the company’s financial and business aspects, we have arrived at the conclusion that LIVEPERSON is a high risk investment. We have identified three risk warning indicators in their income sheet, balance sheet, and cashflow statement. If you are considering investing in LIVEPERSON, it is important to understand these risks and their implications. Make sure you understand the implications of these risks before making any investment decisions. At GoodWhale, we provide a comprehensive analysis of companies and their fundamentals to help investors make informed decisions. To gain access to the details of the risk warnings we have detected in LIVEPERSON’s financial statements, make sure to register with us today. More…

Peers
The competition between LivePerson Inc and its competitors is fierce. AuthID Inc, Avaya Holdings Corp, and Nutanix Inc are all major players in the industry, and each company is fighting for market share. LivePerson Inc has a strong product offering and a loyal customer base, but its competitors are not to be underestimated. AuthID Inc is a well-funded startup that is quickly gaining market share, while Avaya Holdings Corp is a large company with a long history in the industry. Nutanix Inc is a smaller company, but it has a unique product that is gaining traction with customers.
– AuthID Inc ($NASDAQ:AUID)
IDEMIA is a French multinational company that provides identity solutions. The company has a market cap of 27.76M and a ROE of -150.97%. IDEMIA provides solutions that enable people to prove their identities, access services, and exercise their rights. The company’s products and services are used in a variety of fields, including national ID programs, e-passports, e-IDs, driver’s licenses, and biometric applications.
– Avaya Holdings Corp ($NYSE:AVYA)
Avaya Holdings Corp is a publicly traded company with a market capitalization of 131.14 million as of 2022. The company has a return on equity of 658.8%. Avaya is a global provider of business communications and collaboration solutions, providing unified communications, contact centers, data solutions, and related services to companies of all sizes around the world.
– Nutanix Inc ($NASDAQ:NTNX)
Nutanix Inc is a cloud computing company that provides a web-scale converged infrastructure platform that combines compute, storage, and networking resources into a single integrated solution. The company’s products and services include Acropolis, an enterprise cloud platform that enables businesses to run any application at any scale; Prism, a unified console that provides visibility and central control over the Nutanix enterprise cloud; and Xtract, a tool that allows businesses to extract data from Nutanix snapshots for use in analytics and reporting.
Summary
LIVEPERSON released its financial results for the fourth quarter of FY2022, ending March 15, 2023. Total revenue increased 16.3% year-over-year to USD -41.7 million. Net income decreased 1.1% year-over-year to USD 122.5 million. Following the announcement, the stock price moved up.
Investors should take note of the revenue growth, as well as the positive stock price reaction following the earnings release, as an indication of market confidence in the company’s performance. Despite the year-over-year dip in net income, investors can rest assured that the company has a good outlook going forward.
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