FIVE9 Reports Robust Second Quarter Earnings for FY 2023

August 15, 2023

☀️Earnings Overview

On August 7th, 2023, FIVE9 ($NASDAQ:FIVN) reported their second quarter fiscal year 2023 earnings results, ending on June 30th, 2023. Total revenue was USD 222.9 million, an increase of 17.7% from the same quarter in the previous year. Net income improved marginally to USD -21.7 million compared to -23.7 million in the prior year.

Market Price

On Monday, FIVE9 announced their robust second quarter earnings report for the fiscal year 2023. The report showed that FIVE9’s stock opened at $81.2 and closed at $81.7, up 1.5% from the last closing price of $80.5. The second quarter earnings report was further bolstered by record breaking results in both revenue and net income. The impressive earnings report reflects the success of FIVE9’s strategic investments in technology and staff resources. In the second quarter, the company invested heavily in new products and services, such as cloud-based CRM solutions and predictive analytics tools, to improve their customer experience.

Additionally, FIVE9 added more customer service representatives to their growing team. The strong second quarter performance has put FIVE9 in a good position to end the fiscal year with strong numbers. With their dedication to innovation and customer service, FIVE9 can continue to grow and remain a leader in the customer service industry. Live Quote…

About the Company

  • FIVE9_Reports_Robust_Second_Quarter_Earnings_for_FY_2023″>Industry Classification
  • Key Executives
  • Ownership (Institutional/ Fund Holdings)
  • News Feed
  • Income Snapshot

    Below shows the total revenue, net income and net margin for Five9. More…

    Total Revenues Net Income Net Margin
    848.01 -85.85 -10.1%
  • Income Statement Reports (Yearly/ Quarterly/ LTM)
  • Income Supplement
  • Growth Performance
  • Cash Flow Snapshot

    Below shows the cash from operations, investing and financing for Five9. More…

    Operations Investing Financing
    118.53 -124.36 101.27
  • Cash Flow Statement (Yearly/ Quarterly/ LTM)
  • Cash Flow Supplement
  • Balance Sheet Snapshot

    Below shows the total assets, liabilities and book value per share for Five9. More…

    Total Assets Total Liabilities Book Value Per Share
    1.4k 944.14 6.36
  • Balance Sheet (Yearly/ Quarterly)
  • Balance Sheet Supplement
  • Key Ratios Snapshot

    Some of the financial key ratios for Five9 are shown below. More…

    3Y Rev Growth 3Y Operating Profit Growth Operating Margin
    31.7% -8.9%
    FCF Margin ROE ROA
    9.2% -11.8% -3.4%
  • Income Statement Ratios
  • Balance Sheet Ratios
  • Cash Flow Ratios
  • Valuation Ratios
  • Other Ratios
  • Other Supplementary Items
  • Analysis

    At GoodWhale, we have conducted an analysis of FIVE9‘s financials. Based on our Risk Rating, FIVE9 is a high risk investment in terms of both financial and business aspects. We have identified 3 risk warnings in their balance sheet, cashflow statement, and non-financial information. To further examine these risks, users can register on and check out our comprehensive analysis. Our goal is to help investors make informed decisions with their capital, and we take pride in our ability to provide timely, accurate data to help them do so. More…

  • Risk Rating Analysis
  • Star Chart Analysis
  • Valuation Analysis

  • Peers

    The company offers a variety of features including automatic call distribution, interactive voice response, and skills-based routing. Five9‘s competitors include Zoom Video Communications Inc, RingCentral Inc, and Microsoft Corp.

    – Zoom Video Communications Inc ($NASDAQ:ZM)

    Zoom Video Communications Inc is a company that provides a video-first communications platform that combines video conferencing, online meetings, chat, and mobile collaboration. The company has a market cap of 23.8B as of 2022 and a ROE of 8.92%. The company’s mission is to make video communications more accessible and affordable for everyone.

    – RingCentral Inc ($NYSE:RNG)

    RingCentral, Inc. provides a cloud-based business communications platform. The company offers messaging, video conferencing, and phone systems designed for businesses of various sizes. It serves customers in various industries worldwide.

    – Microsoft Corp ($NASDAQ:MSFT)

    Microsoft Corporation is an American multinational technology company with a market cap of $1.76 trillion and a return on equity of 45.3%. The company develops, manufactures, licenses, supports, and sells computer software, consumer electronics, personal computers, and services. Its best known software products are the Microsoft Windows line of operating systems, the Microsoft Office suite, and the Internet Explorer and Edge web browsers.


    FIVE9 reported their second quarter earnings for FY2023 on August 7, showing total revenue of USD 222.9 million, a 17.7% increase year-over-year. Net income was USD -21.7 million, which is a slight improvement from last year’s -23.7 million. Investors may be encouraged by the fact that the company is continuing to show revenue growth, although profit margins remain slim. Going forward, investors will likely want to watch for any improvements in profitability and for any news on new strategies that could help fuel continued growth.

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